Communication

Email Integration

Process inbound emails and send responses through connected email accounts.

Capabilities

This integration enables workers to:

  • Receive inbound emails as tasks
  • Send email responses via worker proposals
  • Reply to email threads
  • Support for Gmail OAuth and IMAP/SMTP

Setup

Follow these steps to connect Email:

  1. Navigate to Integrations in your organization settings
  2. Click 'Add Connection' and select Email
  3. Choose Gmail (OAuth) or IMAP/SMTP
  4. Complete authentication and authorize access
  5. Configure which workers should handle inbound emails

Security

  • All credentials are encrypted using AES-256-GCM
  • OAuth tokens are automatically refreshed
  • Email content is processed but not stored permanently

Credential Storage

All integration credentials are encrypted at rest using AES-256-GCM encryption. OAuth tokens are automatically refreshed when needed.

Supported Roles

The following roles can use this integration by default:

Related Documentation