Ticketing
The Ticketing integration enables your AI workers to handle support tickets and customer requests. Workers can triage issues, provide initial responses, and escalate complex problems to your team.
What You Can Do
- 1Create support tickets from emails
- 2Update ticket status and priority
- 3Route tickets to appropriate queues
- 4Track SLA compliance
- 5Generate ticket summaries
Data Access & Privacy
CreateWorker only accesses the data it needs to complete tasks. All access is logged and auditable.
- •Ticket content and metadata
- •Customer information
- •Ticket history and comments
Approval Workflow
- ✓All actions require human approval by default
- ✓Every action is logged to your audit trail
- ✓Revoke access at any time from settings