Intercom
The Intercom integration enables your AI workers to handle customer conversations, respond to support inquiries, and manage tickets. Workers can engage with customers in real-time and escalate complex issues when needed.
What You Can Do
- 1Reply to customer conversations
- 2Add internal notes to tickets
- 3Snooze conversations for follow-up
- 4Assign conversations to team members
- 5Track customer engagement patterns
Data Access & Privacy
CreateWorker only accesses the data it needs to complete tasks. All access is logged and auditable.
- •Conversation content and history
- •Customer profiles and attributes
- •Team assignment data
Approval Workflow
- ✓All actions require human approval by default
- ✓Every action is logged to your audit trail
- ✓Revoke access at any time from settings