Knowledge

Using the Knowledge Base

Upload documents to give your workers context and improve their responses.

What is the Knowledge Base?

The knowledge base allows you to upload documents that workers can reference when performing tasks. This enables more accurate, context-aware responses.

Supported Document Types

  • PDF files
  • Word documents (.doc, .docx)
  • Text files (.txt)
  • Markdown files (.md)
  • Uploading Documents

    1. Navigate to Knowledge in your organization settings

    2. Click "Upload Document"

    3. Select your file and add relevant tags

    4. The document will be processed and indexed automatically

    How Workers Use Knowledge

    When a worker receives a task, they:

    1. Analyze the task requirements

    2. Search the knowledge base for relevant information

    3. Include citations in their response when referencing documents

    Best Practices

  • Keep documents focused on specific topics
  • Use clear, descriptive titles
  • Update documents regularly to ensure accuracy
  • Remove outdated information
  • documentsragcontext

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